Yes. Please make sure you cancel or suspend your subscription before 10th of the month. If you cancel after the 10th, your subscription (and therefore its payment) will only be cancelled as of the following month.
You an find the option to Cancel or Suspend your subscription in your My Account page.
- Go to My Account page.
- Scroll to the My Subscriptions table.
- Select the View button next to the subscription in the My Subscriptions table.
There you will find the Cancel and Suspend buttons. Here you can also Reactivate a suspended subscription, or Resubscribe an expired or canceled subscriptions.
In order for us to improve our service, we really appreciate it if you send an email to firstname.lastname@example.org with your reasons.